Ingrid Cliff

Ingrid Cliff is a leader in People Management and Business Communications. Find out how to get your People and your Communications aligned with your vision at http://www.heartharmony.com.au
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 Articles by this Author

Are You Speaking Your Customer's Language

Are you speaking a different language to 2/3 of your customers? If you borrow these tips from Neuro-Linguistic Programming (NLP) your copywriting will touch all of your clients and help your marketing message be clearly received.

At the start of each new financial year take some time to review the success of your marketing expense beyond just the bottom line. You also need to review its success on your employees, suppliers, customers, connections and learning.

What Position Is Your Communication In

Do you make these common communication flaws in your marketing? Learning to communicate from the right position to your customers will boost your sales and get better marketing results.

When writing for your business, injecting personality will win you more customers than stuffy prose. Learn how to put your personality into your small business copywriting

Insuring Your Small Business Success

Many small businesses and home based businesses don't insure their business. Learn what you need to do to protect your business.

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