Zeev Goichman

Nayax http://www.nayaxvend.com provide an internal single infrastructure known as NCS (Nayax Central Server) that manages and monitors the interface between Merchants ERP platforms and the NRA unit at the POS.

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The contact center is under tremendous pressure not just to keep the lights on and the phone calls flowing but to perform. And it is those organizations that commit to building a high-performance contact center that will exceed their goals and protect business value every time they interact with a customer.

Gene Ostendorf has been a highly successful business development manager of technology products for more than 25 years. He founded Audit Systems Company in 1993. Ostendorf is currently CEO of InOne Technology. I decided to ask Gene to provide us an explanation of MDB (multi-drop bus) and DEX (digital exchange) two of the most oft-mentioned and misunderstood technologies in our industry.